Shipping & Cancellation Policy

Southern Hospitality Fragrance Co.™ currently ships to the Continental US via USPS. All orders are accompanied by a tracking number.  

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Order Processing Time

Processing time is usually 2-3 days, and does not include weekends, unless otherwise expressed on www.SoHoFragrance.com. This time is not included in the couriers delivery time. 

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Delivery Time

USPS orders are not guaranteed by a certain day. All USPS orders will sip ground 5-7 days, unless priority shipping is available, in which USPS indicates Priority Mail arrives in 2-3 days. 

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 Delivery

Please do not miss your delivery. If the carrier is unable to make delivery for any circumstance other than our error, you will be responsible for the cost of re-shipping your package. Any packages returned to us due to customer refusing delivery will be billed for the shipping charges incurred, plus a 20% restocking fee unless refused due to an error on our part. 

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 Cancellations 

 Orders can be canceled within one (1) hour of placing via telephone or email. Otherwise the restocking fee as mentioned in the Returns section applies. It may take up to 5-7 business days for your refund to process. We have a Confirmation Page that is to be reviewed prior to finalizing the order and it outlines that the order is to be reviewed one last time; products, addresses, shipping methods, etc. as well as a reminder to read the Terms & Conditions and the Shipping & Returns page prior to finalizing to avoid mishaps. 

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Warranties

 Southern Hospitality Fragrance Co.™ makes no warranties, expressed or implied, as to the suitability of any certain product for use in secondary products or the actual results of its use in any such products. Products should be used for intentions of which they are sold.